First-Year Experience Coordinator | Cincinnati Christian University

First-Year Experience Coordinator

DEPARTMENT: Student Services

REPORTS TO: VP – Enrollment and Student Services

FLSA STATUS: Exempt, 12-month position

DATE MODIFIED: 3/15/2019


The First-Year Experience Coordinator provides guidance and resources for CCU programs involving the Evan Bolejack Learning Center and the first-year undergraduate student population on campus. This position reports to the VP Enrollment and Student Services and is for a 12 – month duration, with the potential to extend beyond the initial year term.

Essential Duties & Functions

Performance reviews of the First-Year Experience Coordinator are based on the fulfillment of the following tasks.

Supervise the Evan Bolejack Learning Center

  • Provide direction and support for Learning Coaches and Lead Learning Coaches in their efforts to deliver academic services to CCU students.
  • Ensure that tutoring and academic coaching services are delivered at a satisfactory level.
  • Record and maintain the learning center budget, adhering to the requirements and limits therein.

First-year Experience

  • Coordinate and execute first-year learning communities along with relevant activities, assessments, and interventions.
  • Collaborate with academic support functions to provide a seamless network of support for academically at-risk students.
  • Develop and teach Freshman Seminar courses on college success skills, making connections, and orientation to campus life.
  • Establish and supervise adjunct instructors for multiple sections of CCU’s Freshman Seminar course.
  • Assist in organizing the first-generation student peer mentoring program.

Academic Advising

  • Advise students relating to enrollment processes, program requirements, and course sequence.
  • Serve as a central contact point relating to student needs and concerns.
  • Meet with prospective students to provide information about academic programs.
  • Participate in student registration and orientation events.
  • Advise transfer students on application of external credit.
  • Coordinate support initiatives for academically at-risk students, including students who qualify for disability accommodations.
  • Communicate with students to ensure timely registration.
  • Engage students in a manner that encourages the development of their Christian faith.

General Functions:

  • Ensure that strategic and missional initiatives identified by the university President are accomplished to the fullest possible extent. In every context and with all constituencies, the First-Year Experience Coordinator is expected to articulate full support for the university’s mission and the President’s vision.
  • Respond to all communications from faculty members, department Chairs, students, and all other CCU employees and constituencies in a timely and professional matter.
  • In all contexts, create and promote a healthy administrative and campus culture characterized by free and open disclosure, a spirit of Christian love and grace, and genuine respect.
  • Participate on committees as assigned.
  • Perform other duties as assigned.

Qualifications and Requirements:

  • Ability to demonstrate a personal faith in Christ is essential.
  • Bachelor’s degree in education or a related field.
  • Master’s degree in college student development or education preferred.
  • Teaching experience preferred.
  • Availability for occasional evening and weekend responsibilities.
  • Strong competency in the use of Microsoft Office and data management programs.
  • Strong interpersonal skills and ability to collaborate across multiple administrative levels.
  • Prior experience mentoring first-year college students preferred.
  • Prior experience working in support of students with disabilities preferred.

Working Conditions and Physical Effort:

  • Busy office environment
  • Frequent interruptions
  • Flexible hours are available
  • Student engagement beyond normal work duties is encouraged

Download a PDF of the job description:

First-Year Experience Coordinator