Students who have attended Cincinnati Christian University at any time can request an official transcript of their classes and degree(s) earned. This request is processed by the Office of the Registrar. Requests are submitted exclusively online, and most transcripts will be sent digitally as well. We use a service called Parchment to process requests.
If you do not have a CCU username and password:
If you have a CCU username and password:
Please log on to Parchment using the link below. Note: if your password has expired, please change it using the link below. If you have problems with your password, please contact the IT Department at 888-714-1113 or 513-276-1113 .
If your password is not working please try changing your password. Most issues with failed logins are with expired passwords.
Frequently Asked Questions
Please review the following questions and answers. If you have any questions that are not addressed here, please contact the Registrar’s Office at 513.244.8170 or [email protected]
How much does a transcript cost?
Paper copies, either picked-up or mailed, are $7 per copy.
Electronic copies are $5 per copy.
How long does it take for my transcript to be sent?
Requests are processed within 2-3 business days. Once an electronic transcript is sent, it will be delivered to the recipient’s email within minutes. Paper transcripts are mailed via the United States Postal Service; we cannot determine the transit time for USPS.
My school or organization does not appear when I search for it.
This is a common occurrence; simply click “ENTER YOUR OWN” next to the text “Not finding your destination?”
Can you send my unofficial transcript for free?
We do not send unofficial transcripts.
If you have a CCU username and password, you can access your unofficial transcript yourself (for free) through MyCCU.
Please CLICK HERE for instructions on accessing your unofficial transcript, or see instructions below:
I have to send another document with my transcript. Can you include that?
Yes. During the request process you will be prompted to attach a digital file to be included in the email or envelope with your official transcript. This does not cost extra.
I am applying for a job at CCU or to a graduate program at CCU. Do I have to submit a request?
No. Transcripts sent internally within CCU do not require payment. If you are applying for a job at CCU, the Human Resources Department will submit the request for you. If you are applying for a graduate program, the Admissions Department will submit the request for you. If you submit a request to be sent to another department at CCU, we will cancel the order and notify you.
Is an electronic transcript “official”?
Yes. Both the electronic and paper documents are official copies. Electronic documents are certified PDFs that contain a digital signature and other security features.
Can I send a transcript to myself?
Yes. If you are a recent student, you can access your unofficial transcript for free by logging on to MyCCU (see instructions above). If you want to send an official transcript to yourself, simply click “Send to Yourself” on the page titled “Where would you like your document(s) sent?”
How do I track the status of my request?
Log in to your account and click Order Status to track your order.
How do I download my electronic transcript?
Electronic documents must be opened with Adobe Reader (install for free here) or Adobe Acrobat.
The downloads say 0 and I need to download my document.
Contact the Registrar’s Office: 513.244.8170 or [email protected] and ask for more downloads for your requested transcript.
How and where do I install Adobe Reader?
Click here to download the latest version of Adobe Reader for free. Click Install Now and follow the onscreen instructions. Once Adobe Reader installs, go to your Applications folder and open Adobe Reader. The first time Adobe Reader launches, it will prompt you to set Adobe Reader as your default PDF application viewer. You should select Yes.
How do I know the document has been delivered?
Log in to your account and click Order Status to track your order. If your status says Delivered, this means it has been delivered.
How do I cancel an order that I submitted? Will I get a refund?
To cancel an order, please contact the Registrar’s Office: 513.244.8170 or [email protected] Once an order is cancelled it cannot be undone. You will need to submit a new request.
You are not charged until the transcript has actually been sent, so rather than getting a refund for a cancelled order, you will simply not be charged.
I received an email that my order is on hold. How do I clear the hold so that my transcript can be sent?
Contact the appropriate office and make arrangements to clear the hold that is indicated. When you have received confirmation that the hold is cleared, send documentation to [email protected] (forward an email from the applicable department verifying that the hold can be cleared). Your transcript will not be sent unless you notify the Registrar’s Office that you have resolved the problem.
Transcript requests on hold due to a Financial, Library, or Student Life problem will remain active for 30 days. If the hold is not cleared within 30 days, the request will be deleted and you will not be charged.